Frequently Asked Questions

Find answers to our most common questions about booking, sessions, and policies at Creative Images Photography. If you need further assistance, feel free to schedule a consultation.

General Information

Q: Where are you located?

Our studio is located at 921 Longtown Rd, Suite D, Columbia, SC 29229, serving Columbia, Blythewood, Irmo, Lexington, and surrounding areas.

Q: What are your studio hours?

We operate by appointment only so every client receives a personalized experience. You can check availability and packages anytime on our Packages & Booking Page.

Q: Are the packages on your online booking page for custom setups or themed photo shoots?

All standard packages include the solid color backdrops currently available in our studio unless otherwise stated in the package description.

For elaborate themed setups, special décor, or location sessions, the client is responsible for any additional expenses (set design, rentals, or location fees). For custom sessions, please schedule a consultation.

Q: What is your process for a photo shoot?

Booking is simple — reserve your session online with a $25 or $50 retainer (applied toward your session). After booking, you’ll receive our studio address, contract, and a brief questionnaire to select your backgrounds, wardrobe preferences, and music.

During your session, you can review images as we shoot. Proof galleries are delivered within 2 business days, and final retouched images are delivered within 3–5 days after selections.

Q: Does my retainer or deposit go toward my session balance?

Yes, your retainer is applied toward your total balance and is not an extra fee.

Q: What forms of payment do you accept?

We accept cash, credit cards, debit cards, and digital payments for all sessions.

Q: What is your cancellation or rescheduling policy?

You can reschedule once with at least 48 hours’ notice. Weddings and events require written notice, and rescheduling depends on availability. Deposits are non-refundable but can be applied to a new date.

Q: Can I rent your studio or bring my own photographer to use your space?

No. Our studio is exclusively for Creative Images Photography sessions and is not available for rental or outside photographers.

Studio & Session Amenities

Q: Can we use the studio for getting ready, hair, or makeup before our session?

Yes. We include a private dressing room with up to 10 minutes for outfit changes or quick preparation.

If you’d like to bring a hair and makeup artist, we offer this as an add-on for $100 per hour to block off studio time. Please request when booking.

Session Details

Q: How many outfits and backgrounds are included in my session?

It depends on your selected package. Each session specifies time, outfit changes, and backdrop options on our Packages & Booking Page.

Q: What type of retouching is included?

Standard Sessions: Include basic skin retouching and background cleanup (light blemish removal, skin smoothing, lint/dust cleanup, and minor distractions).

Premium retouching & enhancements (requests beyond basic retouching) are available for $15 per image — examples include item removal (spots, stray hairs, clothing adjustments) and body contouring (arm slimming, waist reduction, stomach slimming).

Creative Photoshop composites are $50 per edit. Adding Photoshop graphics (e.g., a clock, balloons, decorative elements) is $10 each. Adding word art (names, phrases, custom text overlays) is $10 each.

Creative Manipulation Sessions: Advanced retouching and creative Photoshop work are already included in the session price. Extra requests beyond what’s included are charged at the rates above.

All premium enhancements are invoiced separately and must be paid before delivery of final images.

Q: Are prints included in my package?

No. Session fees cover your photography time and digital images per your package. Prints, albums, wall art, and other physical products are not included and may be purchased separately at current studio pricing (available upon request or during your ordering session).